Overview
Regarding press-on nail returns: PLEASE READ BEFORE ORDERING
Every set is handmade, so minor variations in shape, design, or finish may occur. I do my best to give an accurate depiction of each set through the photographs but screen and lighting conditions can vary, giving nails a slight difference of appearance in person.
RETURNS
The return window for purchase is 10 days from the date of delivery. Due to the importance on hygiene standards, press on nails eligible for return are issued as store credit which may be used for future purchases.
INITIATING A RETURN
You must receive approval via email for return initiation in order to receive replacement/store credit. Once your return arrives and has been approved, a store credit/replacement will be issued/mailed within a few business days. Please allow up to one week for processing from the date of your returned item receipt.
In order for press-on nails to be eligible for return they must be:
Returned unworn, with all pieces, adhesive tabs, and original packaging intact. If the return does not meet these guidelines I have the right to refuse any return.
DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged or defective please email me at clawedbyjune@gmail.com within 48 hours of delivery with your order number and clear photos of the defective/damaged product. I will review the case and you may be offered either store credit or a replacement of the product.
ORDER CANCELLATION POLICY
In order to ensure success of cancelled orders, please be sure to cancel via email within 24 hours of purchase. Any order cancellation after 24 hours is subject to review. Due to the items handmade nature, I cannot guarantee cancellation beyond the stipulated 24 hours. If the cancellation is approved after the 24 hour mark, you will be responsible for any shipping fees incurred.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact me at clawedbyjune@gmail.com for questions related to refunds and returns.
